Shipping policy

PROCESSING TIME
Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.
 
SHIPPING RATES & DELIVERY ESTIMATES
We currently ship within the United States only.
- Standard Shipping: $8.00 (free on orders over $70) — 7-15 business days
- Express Shipping: $15.00 — 5-9 business days
 
Delivery times are estimates and begin from the date of shipping, not the date of order. Delays can occasionally occur due to carrier issues or high order volume, especially around holidays.
 
ORDER TRACKING
Once your order ships, you'll receive a tracking number by email so you can follow its progress.
 
LOST OR DELAYED PACKAGES
If your tracking shows no movement for 10+ business days or your package appears lost, contact us at shopcoziva@gmail.com and we'll investigate with the carrier.
 
CONTACT
Questions about shipping? Email shopcoziva@gmail.com.